shinylib pondering
I had this idea this morning. It came partially from having fallen down the stairs and broken a toe at 5:30 am (thus not falling back asleep, thus thinking weird stuff) and partially from having extreme lust for the College of DuPage Library Secrets marketing campaign. Library “secrets” are delivered via Facebook, Twitter, the library website and possibly some other places I haven’t yet noticed.
I was thinking about how one of the things I love most about my local public radio station (OPB) these days is their acknowledgment of a user-generated catchphrase, “I heard it on OPB!” They had begun branding mugs and other such ephemera with the phrase, but that seems to have stopped now. I really wish that the library and it’s people would generate that kind of buzz. “Dude, I heard it from the librarian!” or “I learned it at the library” (but something catchier sounding). At the same time I was thinking thisĀ I was also thinking about how I really want to come up with a new marketing initiative this year…and the two thoughts collided mid-brainspace.
What if I start collecting and disseminating some of the interesting questions and resultant “stuff we learned” in a similar fashion to library secrets? Except, clearly, instead of tips and tricks (secrets) it would be more of a random info scrounged up at the reference desk type of thing. This pain in my toe is preventing me from articulating myself clearly, I apologize and hope that you get the gist.
Here’s where you come in. Do you think that I need to alert library patrons that I might want to start anonymously sharing questions they’ve asked us? I certainly wouldn’t be sharing personally identifying info or even the time and day the question was asked. I was just thinking that folks might be interested in knowing some of the random stuff we learn while chasing down information with our users. Or that’s more of that delusional librarian thinking. What do you think about the potential ethical implications here?
you can do it either way. i think you can potentially attract more attention to yourself *and* take the moral high ground if you ask for explicit buy in. but you aren’t necessarily in the wrong to share the questions and answers, there are just stringent ways to do it and loose ways to do it.
don’t ask: http://bibliophagus.blogspot.com/
do ask: http://www.oregonlibraries.net/archive
for example instead of asking for permission to post the whole transcript from l-net (www.oregonlibraries.net/chat), how about a checkbox to include this or that question in our twitter feed?
but then, how do you ask people if you can blog or tweet their question if you have to explain it every time?