shinylib

Wow. I am beyond excited. I just logged in to the admin account and reviewed our first day of chat transcripts.
We had 5 interactions, of which 3 were actual attempts to chat with us. One was someone testing and the last was a porn spam. Given that it’s the first day of summer term I [...]

There has been some movement on the chat front. We’re working toward a compromise on staffing models that allows everyone to feel comfortable…and still allows me to do an assessment after the first two quarters and adjust staffing as needed based on transaction data.
The key to compromise turned out to be the phone. I just [...]

Lemme preface this post by saying I dig and respect my colleagues. I’m about to go on a major rant, but please don’t think I don’t value my coworkers. I am frustrated and emotional and they’re just feeling a bit more like co-irkers than coworkers at the moment. It will pass. If any of my [...]

I had an interesting conversation with a student tonight. She mentioned that she had just transitioned from English language learner classes to “regular” college classes.
The writing class she ended up in focuses on political themes and she said she felt completely unprepared for political language. I hadn’t really thought about that. Sure the classes prepare [...]

Hm. I am bummed. I just got word that a nursing student has threatened to file a grievance against one of the nursing faculty. The student received a poor grade on a paper due to the ridiculously non-APA citations she submitted.
The student alleges that a librarian told her that the citations were fine. She also [...]

We’ve been having a tough time supporting biology assignments. This isn’t really new but it comes with increasing frustration. Sometimes I feel like the biggest idiot, sometimes I feel like the Biology faculty need to get two clues and rub them together. We’re not at all sure what they are looking for, so we sure [...]